DiagMed

Help centre

How can we help?

Get help with patient access, appointments, provider onboarding, billing or clinical workflows.

Patient support

For account access, appointments, consultations, records or payments, use the contact form and include the organization or provider involved. Do not include passwords or full payment-card details.

Provider and organization support

Clinics, hospitals and doctors can request onboarding, directory-profile, branch, subscription and workflow assistance.

Clinical safety

DiagMed does not provide emergency medical assistance. For urgent or life-threatening concerns, contact local emergency services immediately.

Report a security concern

Security and privacy concerns are prioritized. Describe the issue, affected page and approximate time without sending sensitive patient data.